applies to all personal information submitted by consumers to DeVilbiss through
any medium including any of DeVilbiss’ Web sites. By submitting personal information to
DeVilbiss or using its Web sites or interactive banner ads, you signify your
you object to any of these terms, please do not submit any personal information
that your privacy is extremely important. For this reason, except as described
below, DeVilbiss does not trade, sell or rent to any third parties personal
information submitted by you.
information you provide:
This policy addresses the following:
information does DeVilbiss collect and how does DeVilbiss use this information?
share your information with other third parties?
What is the
policy regarding DeVilbiss' ownership of information?
special considerations for information transmitted through the internet?
How do I stop
DeVilbiss from contacting me via e-mail in the future?
What information does
DeVilbiss collect and how does DeVilbiss use this information?
information such as your name, address, email address, telephone number, etc
that it needs to be able to contact its customers and other consumers who
communicate with us. We also collect
general statistical information voluntarily provided to us such as age, gender,
household size, preferences and interests as well as information related to
customer satisfaction surveys, customer purchasing habits and other purchasing
provide personal information about themselves to DeVilbiss in a variety of
ways, for example, by registering DeVilbiss products that they have purchased,
by seeking rebates or by participating in contests and other promotional
programs sponsored by DeVilbiss.
Consumers may provide this personal information to DeVilbiss in writing,
over the telephone, by e-mail or through our Web site. DeVilbiss may retain all of the personal
information so provided to it.
You are under no
obligation to provide any personal information to DeVilbiss. If you choose not
to provide certain information, you might not be able to request our products
and services, participate in our programs or take advantage of some of the
features on our Web sites. We use the information you provide to respond to
your requests, to improve our services, to communicate with you, to permit you
to participate in the contests, sweepstakes and other promotions we sponsor and
to customize your experience on our Web sites. The information we learn from
you also helps us better serve you and our other customers.
Does DeVilbiss share
your information with other third parties?
We do not sell, rent,
or trade your personal information to third parties. However, we may share
personal information with our affiliates and business partners in order to
facilitate your purchase, the process of servicing your products, to help you
exchange your products, to provide information about our family of brands and
products which may be of interest and in general to better serve you. These companies may contact you directly with
offers or personalized communications that might be of interest to you. We also may receive information about you
from other sources and add it to our account information. We also sometimes
receive updated delivery and address information from our shippers or other
sources so that we can correct our records and deliver your next purchase or
communication more easily.
may sell a business unit. In such event,
DeVilbiss may transfer the corresponding information regarding our customers,
including personally identifiable information and other data gathered from
DeVilbiss Web sites. We may also retain
a copy of that information.
DeVilbiss may collect
and share aggregate data about our sales, customers, internet traffic patterns,
and other related information with respectable third parties. Aggregated and statistical data does not
contain personally identifiable information, e.g., your name. We may share this type of data, i.e., “75,000
people visited this webpage to participate in this promotion,” with our
partners. Other than as set forth above,
your personal information is not shared without your consent.
Please note that
DeVilbiss will fully cooperate with any court order or other legal process and
will provide your personal information to the extent required in any legal
proceeding. We also release Web site account and other personal information
when we believe such release is appropriate under our Conditions of Use and
other agreements or to protect the rights, property or safety of our Web sites,
their users or others. This includes exchanging information with other
companies and organizations for fraud protection and credit risk reduction.
What is the policy
regarding DeVilbiss' ownership of information?
All opinions, ideas,
suggestions, and other feedback submitted to our Web sites may be used by
DeVilbiss, without any restriction and free of charge, and nothing contained in
this policy shall limit or otherwise affect this.
There may be instances where we request or permit the submission of your
opinions/ideas. In such instances you will be required to agree to the terms of
an agreement related to the provision of such information prior to its
Are there special
considerations regarding information transmitted through the internet?
In addition to the general provisions of this
DeVilbiss through its Web sites.
When you visit a DeVilbiss Web site, we
receive and store certain types of information whenever you interact with us.
For example, like many Web sites, we use “cookies,” and we obtain certain types
of information when your Web browser accesses our Web sites. We also receive
and store any information you enter on our Web sites, for example when you sign
up for the gift registry, or give to us in any other way.
Our Web sites allow you to contact us directly
with questions or comments regarding our products, services, Web site, warranty
registration, surveys, contests and other matters. This process requires you to
give certain personal information so that we may address your inquiry. We may receive a confirmation when you open
email from us if your computer supports such capabilities. This helps us make
our emails more useful and interesting. We also compare our customer list to
lists received from other companies in an effort to avoid sending unnecessary
messages to our customers. If you do not want to receive email or other mail
from us, please adjust your customer communication preferences as discussed
In an effort to
continually improve our products and services, we may use your personal
information to conduct DeVilbiss market research and on-line surveys. This may
include contacting recent and/or past DeVilbiss customers and Web site visitors
who have provided personal information to DeVilbiss. We may use your information to deliver
information that is targeted to your interests and to describe new products,
promotions or events.
Our web servers may
automatically monitor the number of visitors, the average time spent on the
site, the popularity of our Web sites, and any programming errors or failures
on any of our Web sites in order to determine the effectiveness of the
DeVilbiss Web sites.
DeVilbiss’ Web sites do not target
children and our requests for information are not directed to children. We do not intentionally collect personal
information from children. If
registration or other information provided through our Web sites reveals that
the visitor is a child, we will not allow the child to continue to provide
personal information and any information provided to that point will be deleted
from our records. We do not filter
advertisements or other content that children may view through the public
portions of our Web site.
We may add external
links to other related Web sites. We try to link to only Web sites that
maintain the same high regard for privacy on the Internet as we do; however, we
are not responsible for the use that such linked sites make of personal information
provided to them or the content that may be on such linked sites. Additionally,
the existence of any external link does not suggest that DeVilbiss endorses the
linked company, product or service. We
recommend that you read the privacy policies of each site that you visit.
How do I stop
DeVilbiss from contacting me via e-mail in the future?
you have previously given your personal information to us and no longer want to
be contacted by DeVilbiss via email, you may take yourself off of our distribution
list by doing any one of the following options:
If you have previously registered to receive emails from DeVilbiss or its
associates program and would no longer like to be contacted, you may opt-out by
following the individual termination instructions listed in the email that you
Or, if you prefer, you may
follow the instructions for Option 2 below if they apply to you.
Site Registered Members Only:
- Log onto the Web site on the top navigation bar
using your self-selected username and password
- Select “My Profile” from the top navigation bar
- Scroll down to the question: “Please email me:
DeVilbiss News, Information and Upcoming Events” and “Uncheck the Box”
- Then click on the button labeled “Update
Will this Privacy
DeVilbiss may change
line at devap.com or will be sent to you upon request directed to:
Highway 45 North
How can I update or
change my information?
You may contact DeVilbiss to report changes, update your
information or report any known or suspected privacy or security breaches or to
submit privacy-related questions or complaints by:
By Postal Mail:
Attn: Privacy Officer - GF880
4825 Highway 45 North
Jackson, TN 38305
DeVilbiss uses industry
standard security measures, such as encryption and firewalls to protect the
security of DeVilbiss Web sites against the loss, misuse and alteration of the
information under DeVilbiss’ control.
However, no security system is impenetrable. DeVilbiss cannot guaranty the security of the
Web sites or any information that is transmitted to DeVilbiss over the
Internet. Also, any information that you
include in messages you post to a public area on a DeVilbiss Web site, such as
a product story, will be available to anyone with Internet access.